Stop Missing Calls.
Stop Losing Revenue.
Get Access To Our World Class Virtual Receptionist Services for U.K. Businesses.
FIRST IMPRESSIONS MATTER
Stop losing business.
First impressions matter. Unless you answer your customers’ calls quickly and professionally in real time, they’ll soon give up and go to your competitor.
81% of customers will switch to another brand as a result of a bad customer experience.1
Stop losing customers to missed calls and automated messages.
Source: 1Zendesk
Affordable and Simple service
Take back your time.
Let us handle your calls, give back your time and allow you to focus on running your business.
The last thing you want to be doing is answering unnecessary calls all day – you know how distracting a ringing phone can be when you’re in the middle of something.
With our premium virtual receptionist services, you choose the plan that works for you and let us focus on what we do best.
PREMIUM CUSTOMER SERVICE
Improve your reputation.
Boost your customer acquisition, customer retention and lifetime value by improving customer service.
With our premium virtual receptionist services, you get all the benefits of an in-house receptionist, without the costly negatives.
- Forget hiring and managing expensive full time employees.
- Forget sick days, benefits and taxes.
- Forget overheads and fixed costs.
world class receptionists,
Fraction of the cost
Saving businesses up to £30,000 per year
Services
Live Call Receptionists
Our live call receptionist team will answer your phones just as an in-house receptionist would, at a fraction of the cost. We provide a premium service and include all the features you will need for your inbound and outbound calls.
We know that each business has its own requirements, and we adapt to them. We make it our business to know yours.
- Call Answering
- Message Taking
- Appointment Scheduling
- Qualifying Leads
- Outbound Calls
- And more...
FAQ
We provide our services to SMBs in the UK.
Our services are customised and tailored for each client, contact us to get your quote today! All of our plans are pre-paid month to month without contracts, and include a pre-set number of minutes with an additional per minute rate for each plan.
We operate 8AM to 8PM. After hour services can be provided upon request.
In order to provide you and your customers the best experiences, we provide a maximum of 5 to 6 dedicated receptionists to your business. We do this so you can get experienced agents who know your business already unlike other virtual receptionist providers who will assign any free agents to your account.
At Receptionality, our receptionists are trained and they follow the greeting, scripts and any other information you provide, to be able to confidently answer for your business.
You will receive an immediate email of the call summary after each call, so you always know what is happening.
Yes. We can train our agents to work with the calendar software you are currently using to schedule appointments for you. If you’re not using a scheduling software, we can recommend one.
Yes, you are in control. You can choose to divert calls to us as little or as often as you like.
Yes, just activate the divert when you want us to take calls.
No. Receptionality offers a month to month agreement so you have flexibility.
Yes.
We know you might have times where you are less busy, or you are expecting an increase in calls.